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Digitizing Care: Meeting Patients Where They Are
By Bailey Wimmer, Account Executive

It’s no secret patients want convenient, on-demand health care. We’re seeing this in action as health systems fine tune their telehealth programs. But digital upgrades go beyond the care visit, infiltrating the administrative processes of choosing doctors, setting appointments and paying medical bills. Not sure your digital presence is up to par? Check out these small changes you can make to enhance patient satisfaction.

Keeping Health System Board Members Informed and Engaged
By Susanne Powelson, Vice President

Whether it’s value-based care, cybersecurity, 340B drug pricing or a new strategic alliance – health system board members have to understand and act upon a host of complex industry issues and trends. As board member responsibilities continue to evolve, health systems need effective strategies to keep board members fully apprised and engaged with leadership teams throughout the duration of an issue or transaction. Communications and marketing leaders can play an important role in educating board members and keeping them apprised of emerging issues and trends. Consider the following five strategies to help your C-suite elevate its board communication and engagement efforts.

Clients in the News
 
 
 
Everyone wants quality health care, but it’s difficult – even for physicians – to know which providers are delivering the best care in local communities. Our client Embold Health is changing that by using data to highlight top-performing doctors. Their recent partnership announcement with Walmart was covered by many top-tier business and health care publications, including Forbes.


 
 
Modern Healthcare recently featured UnityPoint Health in an article about using population health management to track social determinants of health.
 
As outpatient construction ramps up, client Rendina Healthcare Real Estate says its healthcare clients are looking for expertise on how to cost effectively expand their footprint in convenient locations with great traffic flow. Increasingly, they’re finding what they’re looking for in former retail locations left vacant, Rendina’s Steve Barry tells Building Design + Construction magazine.
 
 
Former Ohio Governor John Kasich and Gordon Gee, chairman of the West Virginia University Health System, penned an op-ed in the New York Times highlighting the need for hospitals to be included in ongoing settlement discussions with opioid manufacturers and distributors. After years on the frontlines, many hospitals’ resources are stretched thin as they continue to suffer the financial consequences of the opioid epidemic.
 
 
 
The new federal rule around hospital pricing transparency set off alarm bells with many health systems as they prepare for new requirements. AccuReg client Deborah Vancleave, VP of revenue cycle at Mosaic Health System, weighs in in this Healthcare Innovation article.
 
Activate Healthcare and their customer, Eldorado Resorts were featured in an Employee Benefit News & Employee Benefit Advisor article on their success improving the overall health of their workforce while saving the company and employees money via an onsite health clinic.


 
 
©2019 Lovell Communications
3212 West End Avenue, Suite 500
Nashville, TN 37203  |  615.297.7766

 
 
 
 
 

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